Billing

Overview

The Billing section in VoiceCreator.ai allows users to manage their subscription plans, payment methods, billing information, and access their invoice history. Below is a detailed guide to understanding and navigating the billing page.

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Subscription Plans

Available Plans

VoiceCreator.ai offers different subscription plans tailored to different business needs:

Changing Your Plan

To change your subscription plan:

1. Click on the plan you would like to switch to.
2. Confirm the change.
   • Your new plan will take effect immediately. Any pro-rated charges or credits will be reflected in your next invoice.

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Manage Billing

The Manage Billing button allows you to:

• Update payment information.
• View payment history and download invoices.

This section consolidates all billing-related actions for your convenience.

Payment Methods

Manage your payment methods under the Payment Methods section. Here you can:

• View existing payment methods.
• Add a new payment method.
• Remove outdated payment methods.

Each payment method displays:

• Card type
• Last four digits
• Expiry date

Billing Information

Keep your billing information up to date under the Billing Information section. Editable fields include:

• Name: Account or business name.
• Email: Billing contact email.
• Billing Address: Full address for invoicing.
• Phone Number: Contact number.
• Tax ID: (e.g., ABN for Australian businesses).

To make updates, click "Update Information".

Invoice History

View past payments and download invoices under the Invoice History section. Each entry shows:

• Date: The date of payment.
• Amount: The total billed.
• Status: Paid or Pending.
• Description: The subscription plan associated with the payment.

Invoices can be downloaded by clicking on the respective entries.

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How to Cancel a Subscription

To cancel your current subscription:

1. Click the "Cancel Subscription" button under the subscription details.
2. Confirm the cancellation when prompted.

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Notes

• All prices are in AUD.
• Minutes included in the plan reset every billing cycle.
• Additional minutes beyond the plan allowance are charged at the rate specified in the plan.

For further assistance with billing, contact [email protected].