Making Calls
##Overview
The "Making Calls" page enables users to initiate outbound calls using a specific voice assistant or squad.
Page Features:

-
Phone Number Field
- Input the phone number to be called in the standard international format (
+1234567890
). - Validation ensures the phone number follows the correct format.
- Input the phone number to be called in the standard international format (
-
Voice Assistant Selection
- A dropdown menu listing all available voice assistants.
- Select a specific voice assistant to make the call.
-
Squad Selection
- An optional dropdown to choose a squad (a group of voice assistants or configurations) to handle the call.
- If selected, the squad will override the individual voice assistant.
-
Make Call Button
- Initiates the call once all required fields are completed.
- Disabled until a valid phone number is entered.
Instructions for Use:
-
Input the Phone Number:
Enter the recipient’s phone number in thePhone Number
field. Ensure it includes the country code and follows the correct international format. -
Select a Voice Assistant:
From theVoice Assistant
dropdown, choose the desired assistant that will handle the call. -
Optional - Select a Squad:
If applicable, select a squad instead of an individual assistant. The squad will take precedence. -
Make the Call:
Click the Make Call button to initiate the call. A confirmation or error message will appear based on the success of the request.
Additional Notes:
- Ensure the voice assistant or squad has the appropriate permissions and configurations to perform the call.
- If neither a voice assistant nor a squad is selected, an error will prevent the call from being initiated.
- Calls are tracked under the Call Logs section for review and analysis.
Updated 2 months ago